Billing Terms & Conditions

Last Updated: April 2, 2026  |  Operated by: 3 Giaodienshield

1. General Overview

These Billing Terms & Conditions (“Terms”) govern all purchases made through 3 Giaodienshield (the “Website”), operated by 3 Giaodienshield (“Company,” “we,” “us,” or “our”). By placing an order on our Website, you (“Customer,” “you,” or “your”) agree to be bound by these Terms in their entirety.

We reserve the right to update or modify these Terms at any time without prior notice. The most current version will always be available on this page. Your continued use of the Website following any changes constitutes acceptance of those changes.

2. Pricing & Currency

All prices displayed on 3 Giaodienshield are listed in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice; however, any changes will not affect orders that have already been confirmed.

• Prices include the cost of the product but do not include shipping fees, taxes, customs duties, or any other applicable charges unless explicitly stated.
• If your local currency differs from USD, your bank or payment provider will convert the amount at their prevailing exchange rate. Any currency conversion fees are your responsibility.
• We make every effort to ensure pricing accuracy. In the rare event of a pricing error, we reserve the right to cancel the order and issue a full refund.

3. Payment Methods

We accept the following payment methods:

• Credit / Debit Cards — Visa, Mastercard, American Express, Discover
• PayPal — Pay securely with your PayPal account
• Apple Pay / Google Pay — Available where supported
• Other methods — Additional payment options may be available at checkout depending on your region

All payments are processed through secure, PCI-compliant payment gateways. We do not store your full credit card information on our servers.

4. Order Confirmation & Processing

When you place an order, you will receive an order confirmation email acknowledging that we have received your order. Please note that this confirmation does not constitute acceptance of your order.

• All orders are subject to availability and payment verification.
• We reserve the right to refuse or cancel any order for any reason, including but not limited to: suspected fraud, product unavailability, or pricing errors.
• Orders are typically processed within 1–3 business days after payment confirmation.
• Once an order has been shipped, it cannot be modified or cancelled.

5. Billing Information

You agree to provide current, complete, and accurate billing and shipping information for all purchases. You are responsible for:

• Ensuring your billing address matches the address on file with your payment provider.
• Updating your account information promptly if any details change.
• Providing a valid email address for order confirmations and shipping notifications.

If we are unable to verify your billing information, we may delay or cancel your order and notify you by email.

6. Taxes, Duties & Import Fees

Depending on your location, your order may be subject to import duties, customs fees, and local taxes. These charges are determined by your country’s customs authorities and are the sole responsibility of the Customer.

• We are not responsible for any additional charges imposed by customs or local tax authorities.
• We do not collect or remit sales tax, VAT, or GST on behalf of international customers unless required by law.
• Refusal to pay import duties or taxes resulting in package return will be subject to our return policy, and original shipping fees are non-refundable.

7. Shipping & Delivery

We offer worldwide shipping. Estimated delivery times are provided at checkout and in your confirmation email, but are not guaranteed and may vary due to factors beyond our control.

• Standard Shipping: 7–15 business days
• Express Shipping: 3–7 business days (where available)
• Delivery times are estimates and begin from the date of shipment, not the date of order.
• We are not responsible for delays caused by carrier issues, weather, customs processing, or other circumstances beyond our control.
• Risk of loss and title for items pass to you upon delivery to the carrier.

8. Refund & Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, the following terms apply:

• Return Window: You may request a return within 30 days of receiving your order.
• Condition: Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.
• Non-Returnable Items: Personalized/custom-engraved products (e.g., engraved wood watches) cannot be returned unless defective.
• Defective Products: If you receive a defective or damaged item, we will provide a free replacement at no additional cost.
• Refund Processing: Approved refunds will be processed within 5–10 business days to your original payment method.
• Shipping Costs: Original shipping fees are non-refundable. Return shipping costs are the responsibility of the Customer unless the return is due to our error or a defective product.

9. Chargebacks & Disputes

If you have an issue with a charge, we strongly encourage you to contact us first before filing a chargeback or dispute with your bank or payment provider. We are committed to resolving any billing concerns promptly and fairly.

• Filing a chargeback without first contacting us may result in delays in resolving your issue.
• Fraudulent chargebacks may be reported to the appropriate authorities and collection agencies.
• We reserve the right to suspend or ban accounts associated with fraudulent chargeback activity.

10. Promotional Offers & Discount Codes

• Discount codes and promotional offers are valid for a limited time and may be subject to specific terms and conditions.
• Only one discount code may be applied per order unless otherwise stated.
• Discount codes cannot be applied retroactively to previous orders.
• We reserve the right to cancel orders or revoke discounts if a code is used fraudulently, shared publicly without authorization, or applied in error.
• Free shipping promotions apply to standard shipping only unless otherwise specified.

11. Payment Security

Your payment security is our top priority. We implement the following measures to protect your financial information:

• SSL Encryption: All transactions are encrypted using 256-bit SSL technology.
• PCI Compliance: Our payment processors are fully PCI-DSS compliant.
• Fraud Detection: We use advanced fraud detection systems to identify and prevent unauthorized transactions.
• No Storage: We never store your complete credit card details on our servers.

12. Limitation of Liability

To the fullest extent permitted by law, 3 Giaodienshield shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website or any purchase made through the Website. Our total liability for any claim arising from a purchase shall not exceed the amount you paid for the specific product in question.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

14. Contact Information

If you have any questions or concerns regarding these Billing Terms & Conditions, please contact us:

• Company: 3 Giaodienshield
• Address: 7591 High St, San Diego, MA 95184, USA
• Email: support@3.giaodienshield.com
• Phone: +1 (650) 475-98736
• Website: 3 Giaodienshield